Element 1.1

Identify aspects of the refugee experience and the impact they have on new arrivals.


Facilitation Notes


Arrivals to Australia may be migrants, refugees or asylum seekers and while many of their needs are similar, there are differences too. There are, for example, different conditions and restrictions placed on people as to where they might live, how their skills are recognised and how they might work and earn money. There are also different support services available to them.

Previous Knowledge

None required

Range Statement

  • Definitions of ‘refugee', ‘asylum seeker' and ‘migrant' are drawn from the Human Rights and Equal opportunity Commission. Specific migrant, refugee or asylum seeker groups may be emphasised depending on the experience of participants.
  • The experience of refugees may be similar to that of migrants and asylum seekers.
  • For the purposes of this Element, ‘impact' is defined in broad terms, but encompassing the social, economic, financial and emotional aspects of the refugee experience.

Performance Criteria

Participants will be able to:

  • Define ‘refugee', ‘asylum seeker' and ‘migrant'.
  • Describe similarities and differences between migrants, refugees and asylum seekers.
  • Describe a selection of support services available to migrants, refugees and asylum seekers
  • Apply the UN Declaration of Human Rights in the context of participants' home and work lives.
  • Explain some of the barriers for refugees in accessing services.

Overview of Activities

The material provided is designed to mix and match so that activities can be chosen to best meet the needs of different groups and training time frames

It is RECOMMENDED that at least one activity is included for each stage of the learning process.

Learning ProcessActivitySuggested Time


Where do I come from?

20 mins


Similarities and differences
UN related activities: choose either
UN Definition of Refugee
UN Universal Declaration of Human Rights

30 mins


Where do our migrants come from?

30 mins

Skill Development

Services available to the newly arrived

20 mins


What are the barriers to access?

Contact an organisation working with refugees - spend time in the organisation OR

Organise a speaker from an organisation to speak about the refugee community they are working with

Read articles - what are the barriers to access?

Own time


 Finding information about refugee communities
20 minutes

Training Materials

(dependent on which activities are undertaken):

Fact Sheets

Fact Sheet 1 Definitions of Migrants, Refugees and Asylum Seekers
Fact Sheet 2 Migrants definitions and categories
Fact Sheet 3 Humanitarian Entrants Background Information
Fact Sheet 4 Australia's Humanitarian Program
Fact Sheet 5 Integrated Humanitarian Settlement Strategy
Fact Sheet 6 Universal Declaration of Human Rights

Powerpoint Presentation

Power Point Presentation

Training Sequence

Training Sequence


Photocopies of the World Map
Settlement information as appropriate for the group


Find out what groups of people live in the area where you live or work and/or the area serviced by your organisation.
See http://www.settlement.immi.gov.au/settlement/reportList.do

Access the settlement database for up to date information on numbers, countries and types of migration occurring in the locality of the session. http://www.settlement.immi.gov.au/settlement/enterSelectReport.do

It may be useful to note the numbers of children arriving if this is relevant.
Alter the PowerPoint presentation to include relevant statistics.